When an organization achieves maintenance excellence, it transitions its maintenance function from a cost center to a profit center and realizes the following results:

  • Improved Mechanical Uptime
    • (World-Class Standard: 98%)
  • Increased Capacity & Reliability
  • Minimized Costs (Maintenance & Conversion)
  • Optimized Inventory
    • (Reduces equipment downtime by up to 25%.)
  • Mitigated Risk to Quality, Safety & Property Loss

However, achieving maintenance excellence is not easy. As Prentice Cawley, Director of Engineering & Mfg. Innovation at Dessert Holdings in Lees Summit, MO, explains,

“Maintenance is a game of chess. Everything else is checkers.

— Prentice Cawley

What this means is that the maintenance function is complex and has many variables that need to be managed. Some of these items include, but are not limited to, the following:

  • Accounting
    • Accounts, Cost Centers, Departments, Expense Classes
  • Assets
    • Availability, Buildings, Downtime, Equipment, Failure Analysis, Labor Hours, Locations, Repairable Spares, Root Cause Analysis, Spare Parts Lists, Systems, Utilities
  • Health, Safety & Environmental (HSE)
  • Inventory
    • Availability, Check Outs, Cycle Counts, Min. / Max., Parts, Stock Locations, Tools, Vendors, Warehouses
  • People
    • Availability, Certifications, Contractors, Customers, Maintenance / Facilities Employees, Operators, Requestors, Skills
  • Purchasing
    • Blanket POs, Check Outs, Cycle Counts, POs, Receiving, Requests, Returns, Stocking
  • Technology
    • CMMS, IIoT, Instrumentation & Controls, Plant Floor Networking, Robotics
  • Work
    • Calibrations, Lubrication Routes, PdMs, Planning & Scheduling, PMs, Projects, Requests, Work Order Generation & Updates

This is only part of the maintenance picture. Additionally, maintenance managers are also responsible for, but not limited to, the following:

  • Achieving Maintenance Excellence
  • Ensuring Customer Satisfaction
  • Reporting

Furthermore, maintenance managers sometimes lack top management support. If this is the case and they would like to make improvements, Maintenance is a single pawn against the other side (king, queen, rooks, bishops, knights, pawns) in a game of chess. It’s not an inspiring picture.

Welcome to the World of Maintenance!

With so many items on a maintenance manager’s plate, how can one focus on improvement let alone achieving maintenance excellence?

If achieving maintenance excellence is one of your goals, look no further, CMMS Data Group is here to help. Bill Mountjoy, a leading maintenance and reliability industry expert, was recently hired as VP of reliability engineering to build a new reliability division, MORE! (Maintenance Optimization & Reliability Excellence!). How can the new division help you and your organization achieve maintenance excellence?

One of the 1st products originating from the MORE! division is the Maintenance Excellence Status Assessment™ (MESA™). MESAs let you and your organization know where to start or improve your current maintenance excellence journey. It’s a comprehensive, onsite evaluation assessing the 15 functional building blocks of maintenance excellence and delivers the following items to help you and your team achieve maintenance excellence:

  • Executive Summary
  • Scoring Summary & Gap Analysis
  • Customized Master Project Plan (Tasks, Timelines & Required Resources)

The 15 Building Blocks of Maintenance Excellence


The 1,000-point quantitative and qualitative assessment determines if your maintenance function has the proper policies, procedures, tools, and operational alignment to establish it as a profit center. The total impact of your company’s operations on maintenance excellence is evaluated and strengths and gaps are identified.

“Maintenance is not an easy job to do well, but with the right strategy and focus, it can be very rewarding for the entire operation. We’re here to help you and your organization deliver those benefits.

— Bill Mountjoy

Select the following button to watch an impressive video (led by Bill Mountjoy) explaining what a MESA is all about:

Watch Video


Contact Us today for more information!

Contact Us


About CMMS Data Group

Founded in 2000 to help organizations achieve maintenance excellence, CMMS Data Group is the market leader in CMMS software and services. Led by the award-winning MVP Plant™ CMMS software and its professional services and technical support, the Company also provides comprehensive reliability engineering services, enabling maintenance and facilities teams to increase customer satisfaction, reliability, capacity, productivity, and profitability.