CMMS Data Group is proud to announce the promotion of Jonathan Clark to chief operating officer (COO).
Clark joined CMMS Data Group in 2006 as a software training consultant, helping customers implement CMMS software with setup assistance and training. He was promoted to director of professional services in 2007, overseeing management of the company’s professional services group, technical sales, and business development. This year, he was promoted to COO.
Clark ensures CMMS Data Group’s operational and administrative functions are carried out effectively by aligning the company’s departments, activities, and resources with its goals and strategies. Some of his responsibilities include defining software development requirements, conducting research on applications / productivity tools, developing strategic plans, orchestrating daily operations, managing budgets, negotiating hardware and software deals, and coaching the CMMS Data Group team.
Jonathan has also helped create, simplify, and perfect MVP Plant CMMS software by providing input on business logic and use cases, identifying enhancement opportunities, testing features, and approving changes. He helps deliver uninterrupted high-quality service to customers while ensuring businesses maintain substantial returns on their CMMS software investments.
Clark says he is honored to help ensure employees perform their jobs successfully and systematically. He functions as the eyes and ears for the company’s founder and CEO, Ruth Hughes, identifying and improving on company-wide windows of opportunity.
Hughes says Jonathan is invaluable and helps the company work smarter, not harder.
Clark still carries out many tasks that he performed as the director of professional services. Acting as the liaison between Technical Support and the development team is one of those tasks. As the liaison, he relays tech support feedback (bugs, tasks, enhancements) and details requirements for release items, equipping the development team with information needed to improve the software.
Founded in 2000 to help organizations achieve maintenance excellence, CMMS Data Group is the market leader in CMMS software and services. Led by the award-winning MVP Plant™ CMMS software and its professional services and technical support, the Company also provides comprehensive reliability engineering services, enabling maintenance and facilities teams to increase customer satisfaction, reliability, capacity, productivity, and profitability.