User Experience Analyst | CDG Promotes MVP Patrick Kolean!

Ruth Hughes, CMRP & CDG Founder & CEO

I get tickled pink every time that we add a new position securing CMMS Data Group’s (CDG) ranking as the market leader in CMMS software and services.

The position recently added is user experience analyst (UX analyst) and is responsible for:

  • Customer Feedback
  • Collect, organize, and analyze customer feedback.
  • Requirements & Wireframes
  • Develop new software feature requirements and wireframes to save significant development time and money, enabling customers to receive new features as soon as possible. (Requirements describe what each feature should do with words and wireframes visually detail what each new software feature should look like with screenshots.) When Development precisely understands what needs to be done, the correct product is released the 1st time around.
  • Product Knowledge
  • Share product knowledge internally (with the CDG team) and externally (with CDG customers) to ensure that everyone is on the same page, providing the best end-user experience from the initial sales call to happy end-users.
  • Customer Product Needs & Expectations
  • Help meet, then exceed, customer product needs and expectations.

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My favorite part about MVP Plant is the technical support team.

Vickie Probst, Purchasing Supervisor, DaBecca Natural Foods

Communication is key and MVP Plant makes that possible.

Bill Hackett, Maintenance Manager, Clyde's Donuts

Our maintenance costs flatlined and we now produce twice the amount of donuts.

Bill Hackett, Maintenance Manager, Clyde's Donuts

My favorite part about MVP Plant is the technical support team.

Vickie Probst, Purchasing Supervisor, DaBecca Natural Foods

Communication is key and MVP Plant makes that possible.

Bill Hackett, Maintenance Manager, Clyde's Donuts

Our maintenance costs flatlined and we now produce twice the amount of donuts.

Bill Hackett, Maintenance Manager, Clyde's Donuts

My favorite part about MVP Plant is the technical support team.

Vickie Probst, Purchasing Supervisor, DaBecca Natural Foods

Communication is key and MVP Plant makes that possible.

Bill Hackett, Maintenance Manager, Clyde's Donuts

Our maintenance costs flatlined and we now produce twice the amount of donuts.

Bill Hackett, Maintenance Manager, Clyde's Donuts

We reduced our reactive time by almost 5% right off the bat.

Stuart Brandon, Maintenance Manager, Black Cat Wear Parts

The reports, by far, are what I really like about MVP Plant. I can forecast what I’m going to spend this month and the next couple of months.

Don Robertson, Maintenance Planner, DanoneWave

MVP Plant does everything that you need it to do to have a good maintenance department.

Stephen Lord, Maintenance Planner, Oberto Brands

Get in Touch!

Contact CMMS Data Group today for more information.

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